Our local, Competent, Accredited technicians can supply and install a new Fire Alarm system your property needs and/or keep the one you already have maintained and Serviced in accordance with BS5389-1.
The Fire Safety Order 2005 is law in the UK and Wales and sets out that 'Responsible Persons' must ensure that life safety equipment such as Fire Alarm Systems are professionally maintained to keep them in good working order though a program of proper maintenance.
Regulations specific to Fire Detection and Alarm Systems (BS5839-1) require that a Competent Person [a qualified technician] carry out a 'Commissioning Service' when a Fire Alarm system is first installed and then a 'Routine Service' at least every 6 months.
With a combination of extensive in-house training and external training delivered by IFEDA (the Independent Fire Engineering & Distributors Association) and the FIA (Fire Industry Association) you can be sure that our engineers are not only 'Competent', but experts in their field.
Additionally, as an BAFE SP203-1 accredited and an NSI Gold accredited organisation, each of our engineers undergo regular external audits to test their knowledge and competence, ensuring these high standards are maintained.
Jackson are also Constructionline Goldaccredited and SafeContractor approved.
With 30 years of experience in designing, installing, commissioning, and servicing fire alarm systems we have extensive expertise in working with products from every manufacturer in our industry.
We stay current with the wide range of products offered by different manufacturers in our industry and maintain an impartial approach. This ensures our recommendations are always based solely on what will work best for your project.
Our engineers use award-winning job management software to quickly and accurately record details of every Fire Alarm component they supply, commission, and service.
We share reports and certificates via email immediately after your visit. You'll also receive a detailed asset list showing all assets inspected.
What's more, our reports clearly indicate whether items have passed or failed. If we find any failures, we provide transparent explanations of the defects and how to resolve them quickly.
We specialise in servicing and maintaining Fire Detection and Alarm systems across South East London, East London, North London, Kent and Essex. We also work as part of the Jackson branch network offering whole of UK coverage.
With over three decades of experience, we proudly serve a diverse portfolio of clients spanning numerous sectors. Our expertise extends to businesses of all sizes, from independent shops to large educational campuses, delivering the same exceptional level of service regardless of scale.
"Their service was great. Sam talked us through it all. They were brilliant – on the ball the whole time. There were no problems with anything, we really appreciate the care provided."
"They were professional and reliable throughout, friendly and knowledgeable too. We would definitely recommend their services to anyone looking for fire safety support.”
"The Jackson team are friendly, knowledgeable and professional. We’ve been thoroughly impressed with their service and would absolutely recommend them."
Jackie Oliver, Community Cafe Manager, Valence School.
Anna Barros, Director
Anatomie Studio
Emily Reid, School Manager, Heath House Preparatory School
When you call us on 01322 772 004 you'll usually speak directly to Branch Director; Sam (middle), Business Support Manager; Mark (right) or Jessica (left).
When you make a Service booking or request a Call Out you'll usually be looked after by one of the branch's full-time local engineers; John Reid (2nd left) or Hayden Neale (lower right).
The team are also supported by the rest of the Jackson Branch Network offering support across the South East and whole of the UK.
Your quote will be based on your postcode area and the number of devices connected to your system. As an example, a visit for Fire Alarm Routine Servicing in BR1 with 5 devices is available at as little as £96 + VAT.
02. How quickly can you visit?
We generally book at least a few days in advance, but we'll always do our best to help when you need us sooner. We can sometimes offer same day visits. For urgent requests, please call us on01322 772 004.
03. Can I work with Jackson without a contract?
Yes! We offer our services on a one-off basis a great way to try us without any commitment. We also offer 3 and 5 year Service Plans that include loyalty discounts and locked-in pricing for the entire duration. With a Service Plan, we'll contact you when your fire extinguishers are due for service (so you don't have to remember), and you can pay by Direct Debit to spread the servicing costs into small, manageable payments. If you'd like to discuss a Service Plan, please get in touch.
We've earned prestigious gold standard accreditations including NSI Gold, BAFE SP203-1 and ConstructionLine Gold.
